Frequently Asked Questions

General Questions

How much weight can I lose?

The timeframe for seeing results varies depending on factors such as individual medical conditions, adherence to the prescribed program, and consistency with the protocol. Each person’s journey is unique, yet we witness daily transformations, with many experiencing noticeable results within a short period.

Does everyone qualify for the weight loss program / BMI? provides a variety of prescriptions, including GLP-1 medications and supplements. To be considered for GLP medications, one must have a BMI of 30 or greater for obesity or a BMI of 27 or greater for overweight in the presence of at least one weight-related comorbid condition such as hypertension, type 2 diabetes, or high cholesterol. However, BMI is just one factor in determining eligibility, and’s licensed medical professionals will customize a program tailored to your individual needs and goals. Our priority is to provide you with the necessary information and tools to achieve and maintain a healthy weight and lifestyle.

You can check your BMI here:

Do you accept insurance?

We offer Health Savings Account (HSA) and Flexible Spending Account (FSA) options for our clients. While our weight loss program might not be covered by insurance, we guarantee that all prescriptions we utilize are licensed and FDA-approved under sections 503a & 503b, and are overseen by our medical experts.

Our team will assist you in exploring various programs, discounts, and savings opportunities tailored to your prescription requirements. To begin, you’ll need a one-on-one consultation with a physician. 

Is there a long-term contract that I have to sign?

We have no long-term contracts or membership fees.

Is there an age limit to join?

Enrollment is restricted to individuals aged 18 years and above; minors are not eligible for enrollment. Furthermore, there are no age restrictions for older patients.

Is your weight loss program safe if I take other prescription medications?

Our team of weight loss specialists will assess your unique situation and tailor your weight loss regimen to suit your individual needs. This involves considering any existing medical conditions, medications, hypertension, heart disease, hormone imbalances, and cholesterol levels.

It’s essential to recognize that embracing a healthy weight and lifestyle can mitigate or even resolve many ailments stemming from excess weight. Prioritizing effective weight management is pivotal for your overall health and wellness.

Where are we located?

Our headquarters are located in Cherry Hill, NJ 08002, and we serve clients nationwide across all 50 states. Consultations will be conducted remotely via telemedicine or Zoom on your mobile device. Our products are procured from FDA-approved sources and certified by the pharmaceutical department of your state. We exclusively utilize domestically sourced medications, ensuring none are imported from foreign countries, including China. Rigorous laboratory testing is conducted on all our products, guaranteeing their certification.

Can I call and speak to a person?

Our Customer Service Number Toll-Free 833-330-1873.

What's our fax number?

Our Fax number is 856-619-8579.

Provider & Clinician Questions

Do I have to pay for the consultation?

Yes, payment for the consultation is required. We incur this cost due to the provider’s time, which cannot be waived. While our product is excellent, the provider’s time is valuable, and they must conduct a comprehensive assessment of your medical history to ensure suitability and safety.

Do I have to see a doctor/provider or join the program to get a prescription?

Certainly, to obtain the prescription, you’ll need to undergo an initial evaluation with a licensed provider who will carefully review your medical history and offer personalized recommendations. This assessment is conducted via telemedicine/Zoom call and requires a fee of $49.95. Following this, our experienced medical team will determine the most suitable medications for you.

Is this a diet / nutritional plan / or is there a diet / nutritional plan included?

We provide continuous support from our staff, available 24/7, to monitor your daily diet, medication dosages, and intake via our app.

How frequently should I schedule consultations with a Doctor/Provider?

Follow-up appointments occur every 90 days for an extra $25.

Do I have to be diabetic to be on this? / I’m not a diabetic.

You don’t have to be diabetic to be eligible for our weight loss program.

Cost & Financial Questions

Why are your medications so inexpensive?

All our prescriptions are sourced from licensed FDA 503a and 503b pharmacies and are prescribed by a licensed provider. These pharmacies can produce medications, ensuring they are readily available and at lower dosages compared to retail pharmacies. As a result, we can pass on these savings to you.

Do you accept Care Credit?

No, sorry we do not take Care Credit. Unless it has a Visa or Mastercard logo on the Credit Card.

Do you accept HSA, FSA, and Flex Spending cards?

Yes. As long as it has a Visa or Mastercard logo on the credit card.

Do you accept payment by check?

At this time we do not accept personal checks.

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