Privacy Policy

Privacy Policy

Effective Date: 11/25/2024
Last Updated: 11/25/2024

This Privacy Policy governs your use of all online interfaces and properties owned and controlled by LifeRx.md Inc. (“we,” “us,” “our,” or “LifeRx”) (the “Service(s)”). This includes our digital properties consisting of our website (www.LifeRx.md), our mobile application [(LifeRx.md)] (the “Sites”), and any other online interfaces we own and control. Additionally, these terms cover all services and products available through these properties. By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Sites.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Sites. The revised Policy will be effective 180 days from when the revised Policy is posted on the Sites and your continued access or use of the Sites after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Personal Information We Collect:

LifeRx collects certain types of information from you, whether you provide it directly or through your interaction with our site.

Information You Choose to Provide

• Personal and contact information, such as your name, address, telephone number, email address, birth date, gender, race, sexual orientation, gender identity, marital status, ethnicity, electronic signature, and federal or state issued identification.
• Payment information, such as credit card information, insurance information, and billing address.
• Employment information, such as job title, professional experience, education, performance history, salary, and compensation.
• Health information, such as physical or psychological state of health (e.g., laboratory data), medical history, medical treatment or diagnosis, and health care provider information.
• Information you post, if you comment or otherwise provide information in a public space on the Sites.
• Other information you give us when you contact our customer service team or otherwise communicate with us.
• Username and password that you may select in connection with establishing your Account.

Information Collected Digitally:

• Internet Protocol (IP) address or other device identifier.
• Browser type and version.
• Browsing information, such as pages you view and the links you click, and whether you access our website via a social media site.
• Time zone setting.
• Browser plug-in types and versions.
• Operating system and platform.
• Other portable device information.
• With your permission, we may also collect your precise location data. We may also collect the time spent visiting, usage patterns, and the domain name of the website from which you linked to the Sites.

How We Collect Your Personal Information

• When you provide it directly, such as by registering for an account or contacting us.
• Automatically when you visit our websites or use our services, like through cookies.
• From your interactions with our telehealth and in-app messaging services.
• From third parties involved in your use of our services, like payment processors.
• From our affiliates, including healthcare providers, about your participation in our services.

We may combine information collected from these different sources.

If you provide us with personal information about others, you represent that you have the authority to do so and for us to use that information per our Privacy Policy.

How We Use Your Personal Information:

• To present our website and its content to you.
• To provide information, products, or services you request.
• To fulfill any purpose for which you provide the information.
• To provide account-related notices like expiration and renewal.
• To carry out our obligations and enforce our rights from contracts.
• To notify you about changes to our website or offerings.
• To allow you to participate in interactive features.
• For any other purpose with your consent.

We may use the information we have to enable displaying advertisements to our advertisers’ target audiences. Even if we don’t disclose your personal info, if you interact with an ad, the advertiser may assume you meet their target criteria.

How We Share Your Information

We may share your information for business, operational, or compliance purposes, as described below:

Affiliated Entities

We may share information within our group of companies, including subsidiaries and affiliates, to deliver services to you, maintain consistent quality, and enhance our products and your experience.

Healthcare Providers and Services

We disclose information to healthcare providers (such as physicians and pharmacists) to facilitate scheduling, manage your prescriptions, fulfill healthcare services as part of our offerings, and communicate with you. This may include sharing information necessary for treatment, billing, pharmacy services, and healthcare operations.

Service Providers

We provide access to third-party service providers who perform essential functions on our behalf, including billing, customer support, data storage, IT and security, payment processing, auditing, analytics, and consulting services. These may also include healthcare-related partners like diagnostic labs, pharmacies, and telemedicine providers.

Third-Party Advertising and Marketing

We may share information with select partners for marketing and advertising purposes. This may include sharing de-identified or aggregated data for analysis and targeted advertising purposes.

Health and Wellness Partners

We partner with certain health and wellness companies that may offer products or services related to our weight-loss programs. These partners may collect and use information per their own terms and privacy policies.

Legal Compliance and Protection

We may access, retain, and disclose information if legally required or if we have a reasonable belief that such actions are necessary to:

• Comply with applicable laws, legal processes, or requests (such as a subpoena or court order).
• Enforce our Terms of Use, Privacy Policy, or other agreements.
• Investigate and address potential violations of our policies.
• Protect the safety, rights, and property of our company, our users, and the public.
• Support efforts in fraud prevention, security, and risk management.

Business Transactions

If we undergo a business transaction, such as a merger, acquisition, reorganization, or sale of assets, we may transfer user information as part of that transaction. Any transferred assets may include user data, which will be protected per applicable legal standards. In the event of a sale, customer data, including email addresses, may be part of the transferred assets.

Public Interactions and Testimonials

Some features of our services allow for public interaction, including product reviews, testimonials, or participation in community forums. Any information you share in these forums is public and may be used in our marketing materials or displayed on our website. Take caution when sharing personal information publicly, as it may be accessible to other users or the general public.

Your Consent

We may share your information in ways you explicitly agree to or when you give us permission.

Aggregate and De-Identified Data

We may create aggregated or de-identified data from information collected through our Services. This data cannot identify you personally and may be used for research, analysis, marketing, and other lawful business purposes at our discretion.

Retention Of Your Information:

Except to the extent prohibited by law, and subject to this Privacy Policy, we will retain and use your Personal Information for as long as it is needed to provide you with the Services you have requested or access to the Sites and the Services, to document our business relationship with you, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When determining how long we keep your information, we consider factors such as, but not limited to, the type and sensitivity of the data, the risk of unauthorized use, the purposes for processing, and the legal or business needs. Due to our data protection measures, residual copies of your information may temporarily remain in our backup systems before being automatically deleted or rendered inaccessible.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@liferxtelemd.com. We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at info@liferxtelemd.com.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies Etc.:

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Use of Artificial Intelligence Technologies:

At LifeRx, we incorporate artificial intelligence (AI) technologies to enhance our offerings and improve the user experience. AI is utilized for legitimate business purposes as outlined in this Privacy Policy, which may include: delivering tailored content and recommendations; improving the accuracy and efficiency of our services; providing AI-supported responses for customer assistance; analyzing trends and patterns to refine our products and services; and detecting and mitigating potential fraud or security risks. While AI plays a key role in these processes, all essential healthcare decisions are overseen by qualified healthcare professionals to ensure human judgment and care.

Any data processed by our AI systems is safeguarded by the same privacy and security measures described in this Privacy Policy, including compliance with applicable data protection rights. In some instances, we may collaborate with third-party AI providers. These partners are subject to our vendor management policies to ensure they uphold the necessary standards for data security and privacy.

Information We Collect from Social Media and Other Content Platforms:

When you interact with us on social media platforms like Facebook, Instagram, or Twitter—such as by liking, following, or commenting on our posts—we may gather certain details about you. This could include your name, email address, and any comments or content you share that is related to us. If you participate in promotions or provide information through these platforms, we may also collect and use the information you submit.

If you log in to our Services using a third-party platform (e.g., a social media account or an external authentication service), you may permit us to access and store specific data from that account based on your settings with the third party. To minimize the sharing of such information, you can choose not to use third-party login options. For more details on how these third parties handle your data, please refer to their respective privacy policies and terms, which may also include options to adjust your privacy preferences.

Similarly, if you link our Services to external applications or tools—such as health or fitness trackers, or features on your device like contacts, photos, or calendars—those platforms may provide us with relevant information to support connected features. For example, linking a fitness app might enable us to incorporate fitness data, or connecting a calendar app might help with scheduling. If you prefer not to share this type of data, you can opt out of enabling these connections.

Children under the age of 16:

Our website and services are not intended for, designed to attract, or directed towards children under the age of 16. We do not knowingly collect, use, or disclose personal information from children under 16 without verifiable parental consent.

• We will not knowingly collect or store any personal information about that user.
• We will not knowingly allow that user to register for an account, make purchases, or participate in any interactive features.
• We will make reasonable efforts to delete any personal information about that user that may have been collected inadvertently.

If we learn we have collected personal information from a child under 16 without verified parental consent, we will promptly delete that information. Please contact us at info@liferxtelemd.com or +1 609 201 0119 if you believe we may have any information about a child under 16.

Residents of certain states may have additional rights regarding the collection and sale of personal information for individuals under 13, 16, or 18 years of age. Please see our “Your State Privacy Rights” Section for more details on these state-specific requirements.

Security of Your Personal Information:

We employ a combination of physical, technical, and administrative security measures to safeguard your Personal Information. These measures include a secure firewall and SSL encryption to protect data during transmission, which is indicated by a lock or key icon in your web browser. Additionally, we have implemented a robust security infrastructure designed to provide an additional layer of protection.

That said, no security system is completely foolproof, and we cannot guarantee that your Personal Information will always remain secure against theft, loss, or unauthorized access or use. As such, we make no claims about the absolute efficacy or suitability of the security measures we employ.

We strongly recommend exercising caution when using the internet, including avoiding sharing your passwords. If you suspect that the security of your interaction with us has been compromised—for example, if you believe your account has been accessed without authorization—please contact us immediately at info@liferxtelemd.com.

Your State Privacy Rights:

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Request corrections to inaccuracies in their personal information, considering the nature of the information and the purposes of processing.
• Data portability.
• Opt-out of personal data processing for:
• Targeted advertising (excluding Iowa).
• Sales.
• Profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
• Limit or opt out of the processing of sensitive personal data, or, in some cases, require explicit consent for such processing.

For further details on specific state privacy rights, users are encouraged to consult the official websites of the respective states.

California Consumer Privacy Act (CCPA) Rights:

• Right to Know: You are entitled to request details about the personal information a business collects about you.
• Right to Access: You may request access to the specific pieces of personal information that a business has collected about you.
• Right to Delete: You have the right to request that a business delete personal information it has collected from you, subject to certain exceptions under the law.
• Right to Opt-Out: You can choose to opt out of the sale of your personal information.
• Right to Non-Discrimination: Businesses are not allowed to discriminate against you for exercising your rights under the CCPA.

Cross-Border Transfers:

All of the information that you provide to LifeRx will be stored and processed in the United States. If you are accessing the Sites from other jurisdictions, please be advised that you are transferring your Personal Information to us in the United States where data protection and privacy laws may be less stringent than the laws of your country. BY USING THE SITES AND/OR THE SERVICES, YOU CONSENT TO THE TRANSFER AND USE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.

Additional Terms for EU Visitors:

The Sites are intended only for users located in the United States. To the extent that you are accessing this website from a location within the European Union, the following information shall apply to the collection and processing of your Personal Information.

The data controller for this Site is LifeRxMd, Inc. LifeRx processes Personal Information it collects through the Site for LifeRx’s legitimate business purposes, for example to fulfill any requests you may make in connection with your submission of personally identifiable information, to monitor and improve the quality of the Site, and to protect and defend our rights, property or safety or that of our Members and other users of the Site.

You may have the right to access and/or obtain a copy of your Personal Information, correct inaccuracies in your Personal Information, request the erasure of your Personal Information and restrict the processing of your Personal Information. For more information about how you can access, rectify, and erase your Personal Information or make any other requests relating to your Personal Information or to contact LifeRx, please see the “Contact Us” section of this Privacy Notice below. In addition, you have the right to lodge a complaint with a supervisory data protection authority, contact information is available at https://edpb.europa.eu/about-edpb/board/members_en.

Contact Us:

If you have any queries or concerns about our privacy policy please contact us at:

Email: info@LifeRxTelemd.com

Mailing Address: 401 Cooper Landing Rd # C1, Cherry Hill, NJ 08002

Phone: +1 609 201 0119