Terms of Service

Terms of Use

Effective Date: 1-Jan-2024
Last Updated: 21-Dec-2024

Please read these terms of service (“terms”, “terms of service”) carefully before using

1. Introduction and Scope

These Terms of Use govern your use of all online interfaces and properties owned and controlled by LifeRx.md Inc. (“we,” “us,” “our,” or “LifeRx”). This includes our digital property consisting of our website (www.LifeRx.md) and any other online interfaces we own and control. Additionally, these terms cover all services and products available through these properties.

THESE TERMS INCLUDE IMPORTANT LIMITATIONS ON HOW YOU CAN PURSUE DISPUTES, INCLUDING AN AGREEMENT TO RESOLVE DISPUTES THROUGH INDIVIDUAL ARBITRATION RATHER THAN CLASS ACTIONS OR JURY TRIALS.

By accessing or using any aspect of our digital properties, services, or products, you acknowledge and agree to be bound by these Terms of Use.

2. Privacy Practices

Your information is protected by two separate privacy policies: all information you provide through the Site and Services is governed by the LifeRx.md Privacy Policy (available at https://liferx.md/privacy-policy/), and all protected health information and medical information you provide in connection with the Services is governed by the LifeRx.md Medical Notice of Privacy Practices (available at https://liferx.md/notice-to-providers). Both policies are incorporated by reference into these Terms of Use, and by using our Services, you acknowledge receipt of the Notice of Privacy Practices.

You understand and agree that LifeRx.md may share your information with each other as necessary to provide the Services and as permitted by applicable law. Such sharing will be governed by both privacy policies referenced above.

We reserve the right to update our Privacy Policy and Notice of Privacy Practices from time to time. We will notify you of any material changes as required by law. Your continued use of the Site or Services after such modifications constitutes your acknowledgment of the modified policies and agreement to be bound by them. Unless otherwise stated, any modifications to our privacy policies become effective immediately upon publication on the Site. If you do not agree with the updated policies, you must stop using our Site and Services.

You may have additional privacy rights depending on your state of residence. While the Site and Services are available in all 50 states, residents of California, Virginia, Colorado, Connecticut, and Utah have specific rights regarding their personal information under their respective state privacy laws. Please review our Privacy Policy for details about these state-specific rights. For medical information, the stricter of state or federal privacy law will apply to protect your information.

3. No Medical Care or Advice by LifeRx.md

LifeRx.md provides an online communication platform that enables Providers and patients to connect through synchronous (real-time) and asynchronous (delayed) communications.

TO THE FULLEST EXTENT PERMITTED BY LAW: LifeRx.md does not provide medical advice, care, diagnosis, or treatment. LifeRx.md provides a platform that connects patients with independent healthcare providers who contract directly with LifeRx.md. These providers are independent contractors, not employees or agents of LifeRx.md. Each provider maintains their own professional liability insurance and medical licenses. LifeRx.md does not control, supervise, or direct the medical judgment or treatment decisions of these independent healthcare providers. Providers are solely responsible for the quality, appropriateness, and delivery of care. LifeRx.md bears no liability for any Provider’s acts, omissions, advice, or decisions. LifeRx.md does not provide any legal advice regarding medical services. YOU AGREE TO RELEASE LIFERX.MD FROM ANY AND ALL CLAIMS, LIABILITIES, OR DAMAGES ARISING FROM PLATFORM USE.

Providers use the Site solely as a communication platform, and their advice comes from them alone, not from LifeRx.md. These services do not replace your existing healthcare relationships. Provider selection is based on your submitted information, and you assume full responsibility for Provider selection. Neither LifeRx.md nor any affiliated parties are liable for Provider advice. LifeRx.md makes no representations or warranties about Provider training, skills, or qualifications.

YOU EXPRESSLY WAIVE AND RELEASE ANY AND ALL CLAIMS AGAINST LIFERX.MD RELATED TO PROVIDER SERVICES.

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, DIAL 911 IMMEDIATELY.

This platform is NOT for emergencies. You should not delay seeking emergency care based on Site availability. Seek immediate emergency care when recommended, continue consulting your existing healthcare providers, and follow up with primary care as needed.

Telehealth risks include insufficient information transmission for proper decision-making, equipment failures causing treatment delays, limited medical record access leading to potential errors, and possible privacy/security breaches despite protections.

Prescriptions are subject to Provider discretion. Providers prescribe medications at their sole medical judgment, with no guarantee of prescription issuance. Providers have complete discretion in the following:

• Prohibited Medications: No DEA-controlled substances, scheduled medications, lifestyle medications, or medications with high abuse potential.
• Patient Responsibilities: Prescriptions are for personal use only, and an accurate medical history is required.
• Pharmacy Choice: Complete freedom in pharmacy selection; you are responsible for associated costs.
• Prescription Monitoring: Providers may access state prescription databases, and medication misuse will result in service termination.

The Services are not insurance products. Any payments to LifeRx.md are service fees, not insurance premiums. You are responsible for all third-party costs associated with prescriptions, lab tests, or other medical services ordered through the platform.

4. Availability of Services

LifeRx.md operates subject to state and federal regulations throughout the United States. By accessing or using our Services, you represent and warrant that you are physically located in the United States, not barred from receiving telehealth services under any applicable laws, have the legal capacity to receive telehealth services, and are not accessing the Services from a prohibited jurisdiction.

Services are available within all 50 United States. International access or use is strictly prohibited. Available services may vary by state based on local regulations.

We maintain the right to verify your location through IP address verification, physical address verification, government-issued identification, insurance address of record, and other technical or documentary means.

You acknowledge that we may require additional verification at any time, failed verification may result in service suspension, providing false location information violates these Terms, and we may terminate access for verification refusal.

5. Ordering and Payment Terms

Service and Product orders do not guarantee acceptance, may require additional verification or information, and are processed upon complete information and payment authorization. We reserve the right to cancel unfulfillable orders within 30 days with notification. We do not accept orders from dealers, wholesalers, or resellers.

We reserve the right to correct pricing errors, including those from third-party information, and may refuse or cancel orders placed at incorrect prices. Canceled order charges will be promptly credited. Title and risk of loss for Products passes upon delivery to carrier. Returns are governed by our Returns Policy (available at https://liferx.md/returns-policy).

Payment Structure Includes:

• Platform Services (fee for accessing Site features including patient education content and communication with healthcare providers);
• Medical Services (charges from independent healthcare providers, potentially eligible for insurance coverage, with patients responsible for uncovered charges); and
• Product Charges (separate charges for prescriptions, products, or vendor services, all itemized before purchase).
• Services must be requested and paid for on a monthly basis. There is no automatic renewal or subscription. Patients must initiate contact each month to continue services.

Payment Methods

LifeRx.md accepts only U.S.-issued credit and debit cards, with information stored securely by our credit card processor. You warrant payment information accuracy, charge acceptance, tax payment, authorized cardholder status, and purchase authorization.

Collection and Payment Issues

Collection and Payment Issues may involve further collection action, additional fees, valid charge dispute prohibition, and all available collection remedies.

Payment Processing

Payment Processing may be handled by LifeRx.md or third-party processors, including vendor/provider payment collection and distribution, with total price including all applicable charges. You authorize automated payment method use, must maintain valid payment information, and all payment obligations survive termination.

6. Eligibility, Account Security, and Restrictions

You must create your LifeRx.md Account (“Account”) through our website with complete and accurate information, including full legal name, current mailing address, valid phone number, active email address, and secure password. These become your LifeRx.md login credentials. Your LifeRx.md login credentials are personal to you, and you are solely responsible for maintaining their confidentiality and for all activities that occur under your credentials. You must prohibit others from using your credentials and immediately notify LifeRx.md at info@LifeRxtelemd.com of any unauthorized use of your credentials, suspected account compromise, or other security concerns. You may only access the Site through our official website using standard web browsers. Any attempts to access the Site through unauthorized means, automated systems, or third-party applications is strictly prohibited. LifeRx.md may revoke Site access at any time with or without cause.

You are strictly prohibited from violating or attempting to violate Site security, including accessing data not intended for you, logging into servers or accounts without authorization, probing, scanning, or testing system/network vulnerability, breaching security or authentication measures without authorization, accessing or using the Site without authorization, or violating these Terms of Use or applicable law.

You may not use scrapers, crawlers, spiders, robots, any automated means to access or copy Site data, deep-linking to Site features or content, methods to bypass robot exclusion headers, any measures we use to prevent or restrict Site access, or any device, software, or routine that interferes with proper Site operation.

Security violations may result in civil or criminal liability. LifeRx.md may investigate suspected violations, cooperate with law enforcement authorities, and prosecute users involved in violations. You agree not to interfere with proper Site functioning, any activity conducted on the Site, Site security measures, or system integrity.

You agree to keep your Account information current and accurate at all times, use only your own Account and credentials, log out after each session, use strong unique passwords, not share or transfer Account access, not create multiple or duplicate Accounts, not use the Account for commercial purposes, report any known Account misuse, cooperate with security investigations, enable required security features or updates, review Account activity regularly, accept security-related communications, follow security best practices, indemnify LifeRx.md for losses from Account misuse, and take responsibility for all Account activity, whether authorized or not.

7. Electronic Communications

By using the Site or Services, or sending communications to us from any device, you consent to communicate with us electronically, agree to receive electronic communications from us, acknowledge electronic communications satisfy legal writing requirements, and accept that all agreements and consents may be signed electronically.

Electronic communications include but are not limited to emails, website notifications, account alerts, and other digital communications through our website.

LifeRx.md may contact you by telephone or email, request verification of Account information, request additional information to prevent fraud, and conduct periodic Account reviews. All electronic communications will be sent to your registered email address or through our website’s notification system.

Communication Timeline Standards:

• Urgent Communications
• Security alerts: immediate delivery with 24/7 monitoring
• Emergency notifications: immediate delivery with 24/7 monitoring
• Service interruptions: immediate notification with 24/7 support
• Account suspension notices: within 24 hours
• Standard Communications
• Account updates: within 24 hours
• Service changes: 7 days advance notice
• Policy updates: 30 days advance notice
• Billing notifications: before charging
• Appointment notifications: within 24 hours
• Prescription notifications: within 24 hours
• Response Requirements
• Verification requests: 14 days to respond
• Security confirmations: 24 hours to respond
• Information updates: 7 days to respond
• Account alerts: 48 hours to acknowledge

All communications requiring response or addressing urgent matters are monitored and supported 24 hours a day by live support staff.

Delivery Confirmation

When sending critical communications, we need to be certain our messages reach their intended recipients. Here’s how we ensure this happens: First, we require the recipient to actively acknowledge they’ve received and understood the message. Our system automatically tracks these confirmations, maintaining a detailed record of when messages are sent and when they’re acknowledged. If we don’t receive confirmation within the expected timeframe, the system automatically sends follow-up notices to prompt a response. Should our primary communication method fail to get through – for instance, if emails bounce back or phone calls go unanswered – we immediately switch to alternative contact methods like text messages or phone calls to backup email addresses to ensure the message is delivered.

We reserve the right to suspend your Account access, discontinue your Service access, or deny Site use until requested information is provided as specified.

All electronic communications will satisfy legal writing requirements, meet regulatory disclosure obligations, and constitute valid notice under these Terms.

8. Communications Consent And Recordings

a. Mobile Communications Consent

By providing your mobile number, you consent to receive from LifeRx.md:

• Phone calls
• Text messages
• Informational communications
• Product updates
• Service notifications
• Progress tracking
• Appointment reminders
• Other related communications

b. Mobile Messaging Terms

Standard message and data rates may apply. Text HELP for assistance. Text STOP to unsubscribe. We will confirm opt-out requests. Multiple service subscribers may receive prompts to specify opt-out preferences. Withdrawal of consent may limit available features. Important service information may be missed after unsubscribing.

c. Video and Audio Recording Consent

You acknowledge and consent that:

1. Provider Recordings:
   • Providers may record audio of interactions
   • Providers may record video of interactions
   • Entire sessions may be recorded
   • Partial sessions may be recorded
2. Recording Purposes:
   • Quality assurance and monitoring
   • Service delivery improvement
   • Site enhancement and optimization
   • Provider training and evaluation
   • Compliance verification
   • Clinical documentation
   • Treatment planning
   • Care coordination
   • Patient safety monitoring
3. Recording Handling:
   • All recordings kept confidential
   • Secure storage using encryption
   • Limited access by authorized personnel
   • No public display unless legally required
   • Disclosure only under court order or legal obligation
   • Retention for seven (7) years or as required by law
   • Secure destruction after the retention period
   • Regular security audits of stored recordings
4. Recording Privacy:
   • Subject to Privacy Policy protections
   • Covered by Terms of Use restrictions
   • Protected health information safeguards
   • HIPAA compliance measures
   • Secure retention policies
   • Access logging and monitoring
   • Breach notification procedures
   • Patient access rights to recordings

d. Voice Communication Consent

By communicating with LifeRx.md via phone, you consent to:

1. Call Recording:
   • All inbound and outbound calls may be recorded
   • Recordings used for quality assurance, training, and compliance
   • Storage follows secure retention policies
2. Call Monitoring:
   • Live monitoring may occur for training and evaluation
   • Restricted access to authorized personnel

d. Opt-Out Scenarios

By engaging with LifeRx.md communications, you have the right to:

1. Email Communications:
   • Complete opt-out from all non-essential messages
   • Essential service and security communications will continue
2. Recording Options:
   • Right to refuse recording
   • Alternative service options if recording is refused
   • Partial session recording options
   • Right to request recording deletion (subject to retention requirements)

e. Acknowledgment

By using the Site and Services, you explicitly:

• Consent to all communications described
• Accept recording of interactions
• Understand intended recording uses
• Acknowledge privacy protections
• Accept terms of recording storage and handling
• Understand opt-out implications
• Recognize service limitations without consent

f. Mobile Communications and Recording Consent Provisions

By providing your mobile number, you consent to receive from LifeRx.md phone calls, text messages, informational communications, product updates, service notifications, progress tracking, appointment reminders, and other related communications.

Mobile messaging terms specify that standard message and data rates may apply, text HELP for assistance, text STOP to unsubscribe, we will confirm opt-out requests, multiple service subscribers may receive prompts to specify opt-out preferences, withdrawal of consent may limit available features, and important service information may be missed after unsubscribing.

You acknowledge and consent that Providers may record audio and video of interactions, either entire or partial sessions, for purposes including quality assurance and monitoring, service delivery improvement, Site enhancement and optimization, provider training and evaluation, compliance verification, clinical documentation, treatment planning, care coordination, and patient safety monitoring.

Recording handling procedures ensure all recordings are kept confidential, stored securely using encryption, with limited access by authorized personnel, no public display unless legally required, disclosure only under court order or legal obligation, retention for seven (7) years or as required by law (“Retention Period”), secure destruction after the Retention Period, and regular security audits of stored recordings.

Recording privacy is subject to Privacy Policy protections, Terms of Use restrictions, protected health information safeguards, HIPAA compliance measures, secure retention policies, access logging and monitoring, breach notification procedures, and patient access rights to recordings.

Opt-out scenarios include text message options (complete opt-out from all messages) and recording options (right to refuse recording, alternative service options if recording is refused, partial session recording options, right to request recording deletion).

By using the Site and Services, you explicitly consent to all communications described, accept recording of interactions, understand intended recording uses, acknowledge privacy protections, accept terms of recording storage and handling, understand opt-out implications, and recognize service limitations without consent.

9. Ownership and Intellectual Property Rights

All Site pages and downloadable materials are the property of LifeRx.md or its licensors/suppliers, protected by United States and international copyright and trademark laws.

Subject to these Terms of Use and payment of applicable fees, LifeRx.md grants you a revocable, non-transferable (except as specified), personal, non-exclusive license to use the object code version of the Site. All rights not expressly granted are reserved by LifeRx.md or its licensors, suppliers, publishers, rightsholders, or content providers.

You may not engage in Commercial Exploitation, including reproducing the Site or Services, duplicating any content, copying materials, selling or reselling content, visiting for commercial purposes, or using content for commercial gain without express written consent from LifeRx.md.

Technical Restrictions:

• Frame or utilize framing techniques;
• Enclose trademarks, logos, or proprietary information;
• Enclose images, text, page layout, or forms, use meta tags;
• Use “hidden text” with LifeRx.md’s name/trademarks, or deep link to any name, trademarks, service marks, logo, or content without express written consent from LifeRx.md.

Content Restrictions:

• Files, documents, text, photographs, images, audio, video, and materials may not be copied, distributed, modified, reproduced, published, or used in whole or part except for purposes authorized in writing by LifeRx.md.

Protected intellectual property includes trademarks, service marks, logos, content, page layouts, forms, images, text, proprietary information, downloads, audio/visual content, Site architecture, user interface, and design elements.

LifeRx.md reserves the right to monitor for violations, enforce restrictions, revoke licenses, take legal action, seek damages, obtain injunctive relief, and pursue all available remedies.

You must use the Site and Services only as permitted by law, respect all intellectual property rights, obtain written consent for any excepted uses, maintain all proprietary notices, report unauthorized use, and cooperate in enforcement actions.

10. Accuracy of Information and Site Functionality

While LifeRx.md strives to maintain the integrity of our Site and Services, we want you to understand our limitations regarding information accuracy. We do not make any representations, warranties, or guarantees about the correctness of the Site’s content, Service descriptions, or any other information presented. OUR COMMITMENT TO ACCURACY DOES NOT CONSTITUTE A BINDING WARRANTY OR GUARANTEE OF PRECISE INFORMATION AT ALL TIMES.

You should be aware that the Site may contain various types of errors or inaccuracies. These might include typographical mistakes, content discrepancies, or description mismatches. Furthermore, there is always the possibility that unauthorized third parties might make additions, deletions, or alterations to the Site without our knowledge or approval.

If you discover any inaccuracies while using our Site, we encourage you to report them promptly by emailing info@LifeRxtelemd.com. Our error reporting process is designed to be straightforward and responsive. When you report an error, our 24/7 support team will acknowledge your submission and begin our review process. You can track the status of your report and will receive notifications as we work to verify and correct any confirmed issues. We may reach out for additional information if needed to fully address the reported problem.

We maintain the right to change or update any information on the Site without prior notice. This includes modifying service descriptions, revising materials, and adjusting features or functionality. These changes help us maintain and improve our services, but they also mean that content you access at one time may be different when you return later.

REGARDING CONTENT POSTED BY THIRD PARTIES WHO ARE NOT AFFILIATED WITH LIFERX.MD, WE EXPRESSLY DISCLAIM ANY RESPONSIBILITY OR LIABILITY. WHILE WE MAY HOST OR DISPLAY SUCH CONTENT, WE DO NOT VERIFY ITS ACCURACY OR ENDORSE ITS CLAIMS.

Our operational discretion extends to all aspects of the Site and Services. We may make modifications to features, implement system upgrades, or enhance platform performance as needed. Sometimes these changes require temporary suspensions of service, whether for technical issues, security concerns, maintenance, or compliance updates. We implement these changes according to various timelines, from immediate critical updates to planned routine improvements.

Please understand that we cannot be responsible for certain technical limitations inherent in digital services. This includes transmission errors, information corruption, data compromise, carrier issues, or general network problems that may affect your access to or use of the Site.

We maintain comprehensive internal policies for managing and retaining information. These policies govern how we handle data through its entire lifecycle, including:

• How long we keep different types of information
• When and how we destroy outdated records
• How we back up and archive important data
• What security measures protect stored information
• How we classify and control access to different types of data

Our content management process includes regular reviews, audits, and security evaluations to ensure we maintain high standards of quality and compliance. We employ sophisticated systems for classifying, storing, and protecting all information under our control, with specific protocols for proper disposal when necessary.

Through all these processes and systems, we aim to provide reliable and accurate service while being transparent about our limitations and capabilities. Your use of the Site acknowledges and accepts these conditions regarding information accuracy and site functionality.

11. Age Restrictions and Verification

You must be over 18 years old to access the Site, use the Services, register an Account, provide personal information, engage with Providers, or purchase Products. By accessing the Site and Services, you explicitly represent that you are over 18 years old, warrant the accuracy of your age, accept responsibility for age verification, understand access restrictions, and agree to provide age verification if requested.

If you are under 18 years old, you must not attempt to register, provide personal information, create an Account, use the Services, or attempt to circumvent age verification.

If we discover collected information from users under 18, information will be promptly deleted, Account will be terminated, access will be blocked, parent/guardian will be notified if possible, incident will be documented, and prevention measures will be reviewed.

To report underage users, email info@LifeRxtelemd.com, include relevant details, provide verification if possible, and reports will be investigated promptly by our 24/7 support team.

We reserve the right to request age verification, validate submitted information, require additional documentation, suspend accounts pending verification, and terminate access if verification fails.

Parents or guardians should monitor minor’s internet access, report unauthorized access, assist in information removal, cooperate with verification, and support enforcement efforts.

12. Third-Party Links And Content

LifeRx.md makes no representations about external websites, has no control over third-party content, does not endorse linked sites, takes no responsibility for external content, and provides links for convenience only.

Third-party sites accessed through our links are independent from LifeRx.md, not under LifeRx.md control, not monitored by LifeRx.md, not endorsed by LifeRx.md, not verified by LifeRx.md, and not maintained by LifeRx.md.

When accessing external links, you are responsible for security precautions, virus protection, malware detection, data protection, privacy measures, content verification, terms acceptance, and usage decisions.

Users must protect against viruses, worms, Trojan horses, malicious code, destructive elements, security breaches, and data compromise.

By accessing third-party links, you accept all risks, assume full responsibility, waive claims against LifeRx.md, acknowledge independence of sites, understand linking is not endorsement, and accept external terms and conditions.

LifeRx.md cannot control external content changes, will not monitor linked sites, makes no guarantees about availability, is not responsible for accuracy, cannot verify external information, and may remove links at any time.

13. User Information And Prohibited Activities

When submitting any User Information (including health information, medical history, personal data, images, or files), you agree not to provide False or Harmful Content (including false or inaccurate, defamatory or abusive, libelous or unlawful, obscene or threatening, harassing or fraudulent, pornographic or harmful, or content encouraging criminal behavior). You further agree not to use the Service or any LifeRx.md product to commit or facilitate any Rights Violations (including violating privacy rights, infringing copyrights, violating trademarks, breaching trade secrets, compromising intellectual property, or breaking confidentiality); or Technical Threats (including content containing viruses, harmful components, or malicious code). You understand that healthcare providers accessible through the Site are independent contractors, not employees of LifeRx.md. Any medical information you provide will be shared with these independent healthcare providers as necessary for your care, subject to applicable privacy laws and regulations.

You agree not to contact other users through unsolicited emails, unauthorized phone calls, unwanted mailings, or any other unauthorized communication methods.

You warrant that you have legal right and authorization to provide all User Information, grant usage rights to LifeRx.md, share with independent contracted healthcare providers, and allow intended uses.

LifeRx.md may de-identify your information, aggregate de-identified data, sell de-identified information, and share with third parties for analytics, research, and other purposes.

You agree not to engage in Access Violations (using Site unlawfully, accessing for illegal purposes, posting under false names, impersonating others, misrepresenting affiliations); Technical Violations (deploying viruses or malware, using robots or scripts, attempting reverse engineering, overriding cookie settings, tampering with security, hacking or spoofing systems, corrupting Site functions); Content Violations (posting libelous content, sharing fraudulent information, transmitting harmful code, altering message attribution, harvesting personal information, infringing intellectual property); or Security Violations (modifying Site security, creating false results, corrupting administration, interfering with operations, circumventing protections).

You agree to defend LifeRx.md, LifeRx.md Medical, and Providers, hold all parties harmless, pay reasonable attorney fees, and cover damages and expenses for claims arising from your User Information, Terms violations, or breaches of this section.

LifeRx.md reserves the right to monitor compliance, remove violating content, suspend violating accounts, report illegal activities, take legal action, and preserve violation evidence.

14. Copyright Infringement And DMCA Procedures

We disclaim responsibility for copyrighted materials on our Site and user-posted copyrighted content, while respecting intellectual property rights and expecting users to do the same.

We will respond promptly to infringement notices, follow DMCA procedures, process claims through our Designated Copyright Agent, and take appropriate action on valid claims.

To report copyright infringement, submit a Copyright Notice including Work Identification (identifying copyrighted work(s), providing specific details of original work, and including ownership documentation if available); Infringing Material details (identifying infringing content, providing specific URLs where applicable, describing location on Site, and detailing access information); and Contact Information (complete mailing address, valid telephone number, active email address, and full legal name) to the designated address provided below in this Agreement.

Required Statements must include verbatim: “I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use).” “I hereby state that the information in this Copyright Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed.”

Signature Requirements include full legal name, electronic or physical signature, and authorization documentation if acting as agent.

Submit Copyright Notice to:

Copyright Agent
LifeRx.md, Inc.
401 Cooper Landing Rd # C1
Cherry Hill, NJ 08002
Email: info@LifeRxtelemd.com

Upon receipt, we will confirm notice completeness, verify requirements compliance, investigate claims, take appropriate action, notify relevant parties, document proceedings, and maintain records.

False claims may result in penalties, legal consequences for misrepresentation, liability for damage from false notices, and responsibility for costs from incorrect claims.

We will accept counter notices, process according to DMCA, restore content when appropriate, and maintain records of proceedings.

15. Intellectual Property Rights And Ownership

LifeRx.md retains all rights to the Site, Services, Information, Products, Documentation, Software, and Site materials, including all Patents, Copyrights, Trade secrets, Trademarks, Service marks, Intellectual property, and Proprietary rights, with exceptions for your electronic medical record and licensed third-party content (rights retained by licensors).

You may not store Site information except as necessary for your personal healthcare records. LifeRx.md will maintain records of your interactions and medical information for seven (7) years, or as required by law. Independent healthcare providers may create content during the course of providing services. Such providers retain their rights to the medical content they create, subject to your rights to your medical records and LifeRx.md’s rights to maintain records as required by law.

Trademark protection strictly prohibits, without written permission, use of LifeRx.md trademarks, service marks, logos, and third-party trademarks, service marks, and logos. No implied rights are granted through implied licenses, estoppel, waiver, or implication, and written permission is required. Healthcare providers accessing the Site maintain ownership of their own professional materials and content while granting LifeRx.md necessary licenses to facilitate the provision of services through the Site.

LifeRx.md may delete any user-provided information deemed fraudulent, abusive, defamatory, obscene, copyright infringing, trademark infringing, violating intellectual property rights, or violating ownership rights.

All proprietary notices must be maintained, copyright information must be preserved, terms must be followed, notices may not be removed, and attribution must be maintained.

License limitations specify no transfer of ownership, no sublicensing rights, no derivative works permitted, no commercial use allowed, and all rights not expressly granted are reserved.

We reserve the right to monitor compliance, investigate violations, take legal action, seek damages, obtain injunctive relief, terminate access, and remove infringing content.

16. CAN-SPAM Act And TCPA Compliance

LifeRx.md is committed to compliance with the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM), Telephone Consumer Protection Act (TCPA), and related marketing regulations.

When you use our services, you agree to several different ways we’ll communicate with you. Here’s what that means:

First, you’re giving us permission to send text messages to your mobile phone. These might be automated messages about your account, service updates, or appointment reminders. While standard message and data rates from your carrier will apply, you can always text STOP if you want these to end. If you use multiple phone numbers with our service, you’ll need to opt out for each one separately.

Second, you’re agreeing to receive emails from us. These aren’t just marketing messages – they include important updates about your service, account notifications, and security alerts. While you can manage most email preferences, some critical service and security messages will still come through because they’re essential to your care.

Third, you’re allowing us to send you marketing materials. This includes special offers and updates about our services. We keep these separate from essential service communications, and you can opt out of marketing messages while still getting important service updates.

Finally, you’re agreeing to receive our newsletters, which provide health information, service updates, and other relevant content. You control how often you receive these and what topics they cover, and you can unsubscribe from newsletters while keeping other types of communications active.

If you receive communications you believe violate CAN-SPAM or TCPA, you should contact us immediately using designated contact information, provide specific details, report all instances, and allow investigation time.

You shall not engage in Communications Violations (including distributing chain letters, sending unsolicited bulk email (spam), using false identities, or violating marketing laws), Technical Violations (including propagating computer worms, spreading viruses, attempting unauthorized entry, or accessing networks without permission), or Rights Violations (including infringing on others’ rights, violating copyrights, misusing trademarks, or abusing intellectual property).

You must comply with U.S. export laws, technical data transmission regulations, Internet material restrictions, and regulated materials guidelines.

YOU AGREE TO INDEMNIFY LIFERX.MD AND AFFILIATES FOR VIOLATION COSTS (INCLUDING LOSSES, DAMAGES, LEGAL COSTS, ATTORNEY FEES, DEFENSE EXPENSES, AND RESOLUTION COSTS) AND CLAIMS RELATED TO ANTI-SPAMMING VIOLATIONS, REGULATORY BREACHES, LEGAL INFRACTIONS, STATUTE VIOLATIONS, AND RULE NON-COMPLIANCE.

Enforcement includes Account Termination (immediate for violations, no prior notice required, no refund eligibility, permanent restriction possible) and Additional Actions (legal remedies pursuit, damage recovery, violation reporting, regulatory notification, and evidence preservation).

17. WARRANTY DISCLAIMERS

a. General Disclaimer. ALL ASPECTS OF THIS SITE AND SERVICES ARE PROVIDED “AS IS” AND “WITH ALL FAULTS.”

b. Specific Disclaimers. LIFERX.MD DOES NOT WARRANT THAT ACCESS TO OR USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SITE WILL BE CORRECTED. THIS SITE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED WITHIN IT OR ANY SITE-RELATED SERVICE, IS PROVIDED “AS IS,” WITH ALL FAULTS, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO: THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE QUALITY OF INFORMATION QUIET ENJOYMENT TITLE/NON-INFRINGEMENT LIFERX.MD DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THE INFORMATION OBTAINED THROUGH THE SITE.

c. User Risk Acknowledgment. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE, SITE-RELATED SERVICES, AND LINKED WEBSITES. LIFERX.MD DOES NOT WARRANT THAT FILES AVAILABLE FOR DOWNLOAD WILL BE FREE OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER DESTRUCTIVE PROGRAMMING. YOU ARE RESPONSIBLE FOR IMPLEMENTING PROCEDURES SUFFICIENT TO SATISFY YOUR NEEDS FOR DATA BACK UP AND SECURITY.

d) Product and Service Disclaimers. WARRANTIES RELATING TO PRODUCTS OR SERVICES OFFERED, SOLD, AND DISTRIBUTED BY LIFERX.MD ARE SUBJECT TO SEPARATE WARRANTY TERMS AND CONDITIONS, IF ANY, PROVIDED WITH OR IN CONNECTION WITH THE APPLICABLE PRODUCTS OR SERVICES. LIFERX.MD DOES NOT GUARANTEE THAT THROUGH USE OF OUR SERVICES ANY PRESCRIPTIONS WILL BE WRITTEN FOR YOU. LIFERX.MD MEDICAL PROVIDERS DO NOT PRESCRIBE DEA CONTROLLED SUBSTANCES, SUCH AS THOSE CONTAINING OPIOIDS OR AMPHETAMINES.

e) Consequences of Use. YOU ACKNOWLEDGE AND UNDERSTAND THAT THE USE OR MISUSE OF THE PRODUCTS OBTAINED THROUGH OUR SITE MAY RESULT IN UNDESIRABLE OR UNEXPECTED CONSEQUENCES. LIFERX.MD DOES NOT ACCEPT ANY LIABILITY FOR THE CONSEQUENCES ARISING FROM THE APPLICATION, USE, OR MISUSE OF ANY PRODUCTS OR SERVICES CONTAINED ON OR MADE AVAILABLE THROUGH THE SITE, INCLUDING ANY INJURY OR DAMAGE TO ANY PERSON OR PROPERTY AS A MATTER OF NEGLIGENCE, OR OTHERWISE, INCLUDING YOUR FAILURE TO COMPLY WITH ANY WARNING LABELS ATTACHED TO THE PRODUCTS.

ALL ASPECTS OF THIS SITE AND SERVICES ARE PROVIDED “AS IS” AND “WITH ALL FAULTS.”

LIFERX.MD DOES NOT WARRANT THAT ACCESS TO OR USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SITE WILL BE CORRECTED. THIS SITE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED WITHIN IT OR ANY SITE-RELATED SERVICE, IS PROVIDED “AS IS,” WITH ALL FAULTS, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY OF INFORMATION, QUIET ENJOYMENT, AND TITLE/NON-INFRINGEMENT. LIFERX.MD DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THE INFORMATION OBTAINED THROUGH THE SITE.

YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SITE, SITE-RELATED SERVICES, AND LINKED WEBSITES. LIFERX.MD DOES NOT WARRANT THAT FILES AVAILABLE FOR DOWNLOAD WILL BE FREE OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER DESTRUCTIVE PROGRAMMING. YOU ARE RESPONSIBLE FOR IMPLEMENTING PROCEDURES SUFFICIENT TO SATISFY YOUR NEEDS FOR DATA BACK UP AND SECURITY.

WARRANTIES RELATING TO PRODUCTS OR SERVICES OFFERED, SOLD, AND DISTRIBUTED BY LIFERX.MD ARE SUBJECT TO SEPARATE WARRANTY TERMS AND CONDITIONS, IF ANY, PROVIDED WITH OR IN CONNECTION WITH THE APPLICABLE PRODUCTS OR SERVICES. LIFERX.MD DOES NOT GUARANTEE THAT THROUGH USE OF OUR SERVICES ANY PRESCRIPTIONS WILL BE WRITTEN FOR YOU. LIFERX.MD MEDICAL PROVIDERS DO NOT PRESCRIBE DEA CONTROLLED SUBSTANCES, SUCH AS THOSE CONTAINING OPIOIDS OR AMPHETAMINES.

YOU ACKNOWLEDGE AND UNDERSTAND THAT THE USE OR MISUSE OF THE PRODUCTS OBTAINED THROUGH OUR SITE MAY RESULT IN UNDESIRABLE OR UNEXPECTED CONSEQUENCES. LIFERX.MD DOES NOT ACCEPT ANY LIABILITY FOR THE CONSEQUENCES ARISING FROM THE APPLICATION, USE, OR MISUSE OF ANY PRODUCTS OR SERVICES CONTAINED ON OR MADE AVAILABLE THROUGH THE SITE, INCLUDING ANY INJURY OR DAMAGE TO ANY PERSON OR PROPERTY AS A MATTER OF NEGLIGENCE, OR OTHERWISE, INCLUDING YOUR FAILURE TO COMPLY WITH ANY WARNING LABELS ATTACHED TO THE PRODUCTS.

18. LIMITATION OF LIABILITY

EXCEPT AS PROVIDED BY LAW, AND WITHOUT LIMITATION:

LIFERX.MD SHALL NOT BE LIABLE FOR THE ACTS OR OMISSIONS OF ANY INDEPENDENT HEALTHCARE PROVIDERS WHO CONTRACT WITH LIFERX.MD TO PROVIDE SERVICES.

LIFERX.MD AND ANY THIRD PARTIES MENTIONED ON THIS SITE ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT DAMAGES, INDIRECT DAMAGES, INCIDENTAL DAMAGES, CONSEQUENTIAL DAMAGES, SPECIAL DAMAGES, EXEMPLARY DAMAGES, PUNITIVE DAMAGES, OR OTHER DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, SITE USE, SITE-RELATED SERVICES, SITE CONTENT, SITE INFORMATION, OR LINKED WEBSITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE, SITE-RELATED SERVICES, OR LINKED WEBSITES IS TO STOP USING THE SITE OR THOSE SERVICES.

TO THE EXTENT ANY ASPECTS OF THE FOREGOING LIMITATIONS OF LIABILITY ARE NOT ENFORCEABLE, THE MAXIMUM LIABILITY OF LIFERX.MD TO YOU WITH RESPECT TO YOUR USE OF THIS SITE IS $500 (FIVE HUNDRED DOLLARS).

YOU HEREBY AGREE TO WAIVE, TO THE FULLEST EXTENT PERMITTED BY LAW, ALL LAWS THAT LIMIT THE EFFICACY OF SUCH INDEMNIFICATIONS OR RELEASES.

YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THIS AGREEMENT AND THE SITE WOULD NOT BE PROVIDED TO YOU ABSENT SUCH LIMITATIONS.

LIFERX.MD SHALL NOT BE LIABLE FOR ANY DAMAGES RESULTING FROM SYSTEM FAILURES, SERVER ERRORS, DATA LOSS, SERVICE INTERRUPTIONS, WEBSITE UNAVAILABILITY, NETWORK ISSUES, COMMUNICATION DELAYS, OR THIRD-PARTY HOSTING PROBLEMS.

YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR ACCURACY OF SUBMITTED INFORMATION, MAINTAINING YOUR ACCOUNT SECURITY, PROPER USE OF SERVICES, COMPLIANCE WITH INSTRUCTIONS, FOLLOWING MEDICAL ADVICE, REPORTING ADVERSE EVENTS, AND MAINTAINING YOUR OWN RECORDS.

IF ANY PORTION OF THESE LIABILITY LIMITATIONS IS FOUND TO BE UNENFORCEABLE, THE UNENFORCEABLE PORTION SHALL BE CONSTRUED IN ACCORDANCE WITH APPLICABLE LAW TO THE GREATEST EXTENT POSSIBLE AND THE REMAINING PORTIONS SHALL REMAIN IN FULL FORCE AND EFFECT.

19. No Third-Party Rights

Unless expressly stated in these Terms of Use to the contrary, rights and remedies are limited to you, LifeRx.md, independent contracted healthcare providers, and their respective affiliates.

These Terms of Use do not confer rights on any other persons, grant remedies to any other parties, create third-party beneficiary rights, establish obligations to non-parties, or provide benefits to external entities.

Nothing in these Terms of Use relieves or discharges third party obligations or liability to you, relieves or discharges third party obligations or liability to LifeRx.md or its independent contracted healthcare providers, or affects existing third party responsibilities.

No provision shall give third parties right of subrogation or grant action rights against you, LifeRx.md, independent contracted healthcare providers, or their affiliates.

The only intended beneficiaries of these Terms are authorized users, LifeRx.md, independent contracted healthcare providers, their respective affiliates, and parties explicitly granted rights herein.

20. Assignment Rights

You may not assign these Terms of Use, transfer your rights under these Terms, delegate your obligations, sublicense your access, or transfer your account without LifeRx.md’s prior written consent.

LifeRx.md retains the right to freely transfer all or part of these Terms, assign any rights hereunder, delegate any duties, transfer operations, and restructure services without restriction or prior notice.

These Terms of Use will bind all heirs, transfer to successors, apply to permitted assignees, remain effective through ownership changes, and continue through corporate restructuring.

Any attempted assignment without required consent is void, must be documented in writing, requires assumption of obligations, maintains all Term restrictions, and preserves all legal rights.

To obtain consent for assignment, you must submit a written request 30 days in advance to info@LifeRxtelemd.com, provide assignee information, document business purpose, demonstrate assignee capability, ensure compliance continuity, maintain account responsibility until approval, and accept modified terms if required.

Regarding notice provisions, User Assignment Notices must be in writing, sent to info@LifeRxtelemd.com or 401 Cooper Landing Rd # C1, Cherry Hill, NJ 08002, include all relevant documentation, await written confirmation, and follow specified timelines.

LifeRx.md Assignment Notices will be provided electronically, posted on the Site, sent to registered email, given with reasonable notice, and include relevant instructions. User assignments become effective upon written approval, LifeRx.md assignments become effective upon notice, emergency transfers are immediate when required, and a transition period will be specified if applicable.

21. Supplemental Terms For Providers

These terms supplement the main Terms of Use for Providers (available at https://liferx.md/notice-to-providers/), applying to all independent contracted healthcare providers using the Site, and supersede main terms in case of conflict while governing Provider-specific obligations.

Provider eligibility requires being a licensed physician, nurse practitioner, or healthcare professional contracted by LifeRx.md, maintaining compliance with applicable laws, medical board rules, and professional regulations.

The relationship structure establishes that:

1. Each Provider is an independent contractor, not an employee or agent of LifeRx.md
2. A direct Provider-patient relationship exists only between Provider and patient
3. No physician-patient relationship exists with LifeRx.md, as LifeRx.md provides only the technology platform
4. Each Provider is solely responsible for:
   • Maintaining their own professional liability insurance
   • Complying with all applicable medical board rules
   • Obtaining all required patient consents
   • Managing all patient interactions and medical decisions
   • Handling their own billing and collections
   • Maintaining all required medical licenses and credentials
   • Providing all necessary patient notices and communications
   • Provider Independence:
     1. Are not employees or agents of LifeRx.md
     2. Maintain complete control over their medical practice and patient care decisions
     3. Are responsible for their own medical malpractice insurance
     4. Must maintain their own medical licenses and credentials
     5. Are responsible for compliance with all applicable laws and regulations
     6. Make independent medical decisions without direction from LifeRx.md
     7. Set their own schedules and availability
     8. Are responsible for their own tax obligations as independent contractors

LifeRx.md explicitly disclaims providing any medical advice, legal advice, compliance guidance, regulatory interpretation, or professional recommendations.

Provider agrees to follow good medical practice standards, maintain professional requirements, accept sole responsibility for patient care, acknowledge technology limitations, and understand outcome variables.

When submitting Provider Content, Provider shall not provide Prohibited Content (including defamatory or abusive, libelous or unlawful, obscene or threatening, harassing or fraudulent, pornographic or harmful content) or content that violates rights (including privacy infringement, copyright violation, trademark infringement, trade secret violation, or intellectual property breach).

Provider grants LifeRx.md a royalty-free, irrevocable, transferable, worldwide usage rights license for all Provider Content.

LifeRx.md may monitor, edit, or remove Provider Content, has no confidentiality obligation, owes no compensation, and need not respond to Content.

Provider agrees to defend, indemnify, and hold LifeRx.md harmless from claims arising from patient care, Site use, service provision, third-party claims, and related damages.

Provider must obtain prior written consent for settlements, include LifeRx.md in defense processes, receive claim notifications, control defense and settlement, and provide required information.

22. Dispute Resolution and Arbitration Agreement

We will attempt good faith resolution of issues, which must be initially brought to customer service, though some disputes may require further resolution.

All disputes will be resolved through individual arbitration as detailed in this section and subject to the Class Action Waiver and Individual Capacity Agreement in Section 28. Neither party may initiate or participate in any class, collective, consolidated, or representative action.

You and LifeRx.md mutually agree that all disputes will be resolved by binding arbitration, which replaces court proceedings under the Federal Arbitration Act’s governance. This precludes jury trials and class actions, with these terms surviving any termination.

For arbitration process, User Claims require written Notice sent via certified mail to:

LifeRx.md, Inc.
A.Y. Strauss
290 West Mt. Pleasant Ave. #3260
Livingston, NJ 07039
Attn: Legal Department

with a copy to:

LifeRx.md, Inc.
401 Cooper Landing Rd #C1
Cherry Hill, NJ 08002
Email: info@LifeRxtelemd.com

The Notice must describe the claim nature and basis, and specify relief sought.

For LifeRx.md Claims, written Notice will be sent to your last known address via certified mail with the same content requirements. A 30-day resolution period from Notice receipt applies, during which parties will attempt to reach agreement, after which arbitration may commence.

Arbitration is governed by AAA Commercial Arbitration Rules with Supplementary Procedures for Consumer Disputes applying (rules available at www.adr.org). The arbitrator is bound by Terms, decides all issues, and conducts hearings in Cherry Hill, NJ.

For claims not exceeding $10,000, claimants may choose document submission only, telephonic hearing, or in-person hearing. For claims exceeding $10,000, hearing type follows AAA Rules, requiring written decisions with explained essential findings.

Regarding fees and costs, filing fees are reimbursed for claims under $2,000, each party pays own attorney fees, AAA Rules govern other fees, statutory fee shifting may apply, and if award exceeds last settlement offer, the party must pay greater of award or $1,000.

YOU AND LIFERX.MD MAY ONLY BRING CLAIMS IN INDIVIDUAL CAPACITY, NOT AS CLASS PLAINTIFF/MEMBER, NOT AS REPRESENTATIVE, WITH NO CONSOLIDATED CLAIMS OR CLASS PROCEEDINGS PERMITTED.

If arbitration terms become unenforceable, the entire arbitration provision becomes void while other Terms remain effective, with exclusive jurisdiction residing in Cherry Hill, New Jersey courts, where state and federal courts have venue.

The arbitrator may only award individual relief, issue declaratory/injunctive relief individually, provide relief for individual claims, and cannot award class-wide relief.

23. Force Majeure

LifeRx.md and its independent contracted healthcare providers shall not be liable for any failure or delay in performance due to circumstances beyond reasonable control. These circumstances include Natural Events (encompassing Acts of God, earthquakes, floods, hurricanes, tornadoes, extreme weather conditions, natural disasters, fire, lightning, solar events, and geological events); Human Events (including terrorism, war, military operations, civil disorder, civil unrest, riots, labor disputes, strikes, lockouts, work stoppages, industrial actions, criminal acts, sabotage, piracy, and hostage situations); Health Events (covering epidemics, pandemics, public health emergencies, quarantines, disease outbreaks, medical crises, health authority restrictions, and biological hazards); Technical Failures (including power outages, utility disruptions, Internet failures, telecommunications breakdown, network interruptions, server failures, hardware malfunctions, software failures, cyber attacks, data breaches, and system crashes); and Government Actions (encompassing laws or regulations, executive orders, judicial orders, administrative orders, trade restrictions, sanctions, export/import controls, license revocations, regulatory changes, and emergency declarations).

Such events may affect Site availability, service delivery, data access, communication systems, payment processing, provider availability, product delivery, support services, and system functionality.

During force majeure events, we may suspend services, modify operations, limit functionality, alter availability, adjust features, implement emergency procedures, restrict access, and prioritize critical functions.

The duration period includes recovery time, reasonable restoration period, system stabilization time, service resumption period, and normalized operations timeline.

We will notify of material disruptions, update service status, communicate alternatives, provide recovery estimates, issue status reports, and maintain emergency contacts.

Mitigation efforts may include implementing backup systems, using alternative providers, engaging contingency services, deploying emergency resources, activating disaster recovery, and executing business continuity plans.

No liability shall exist for direct losses, indirect losses, consequential damages (even if foreseeable), business interruption, lost profits, service credits, refunds, or compensation claims.

Extended force majeure may result in service modification, contract adjustment, agreement termination, alternative arrangements, refund policies, and credit provisions.

Certain obligations survive, including payment obligations, data protection, privacy requirements, security measures, and confidentiality preservation.

We will maintain a reasonable care standard by exercising reasonable care, taking prudent precautions, maintaining backup systems, planning for contingencies, implementing safeguards, and following industry standards.

24. Indemnification Obligations

You agree to defend, indemnify, and hold harmless LifeRx.md, its independent contracted healthcare providers, their respective affiliates, officers, directors, employees, agents, licensors, service providers, successors, and assigns from and against all rights, demands, losses, liabilities, damages, claims, causes of action, actions, suits (at law or equity), fees, costs, attorney’s fees, judgments, settlements, penalties, interest, and recovery expenses.

For clarity, this indemnification extends to claims arising from:

1. Your interactions with independent healthcare providers through the Site
2. Medical care or advice provided by independent healthcare providers
3. Any misuse of prescriptions or medical advice received through the Site
4. Your violation of any provider’s rights or applicable healthcare regulations

These obligations arise from various triggering events including Site usage (encompassing use of Site, misuse of Site, access methods, account activity, and feature utilization); Product and Service usage (including product orders, service utilization, application misuse, unauthorized modifications, and payment issues); Content issues (covering information provided, communications sent, posted materials, submitted content, and shared data); Violations (including Terms of Use breaches, Privacy Policy violations, legal requirements, regulatory compliance, and professional standards); Wrongful acts (encompassing negligent conduct, intentional misconduct, unauthorized actions, harmful behavior, and reckless activities); Intellectual Property matters (including third-party rights infringement, copyright violations, trademark infringement, patent violations, and trade secret misuse); and Privacy violations (covering data breaches, unauthorized disclosures, privacy right violations, confidentiality breaches, and security compromises).

You agree to procedural requirements including promptly notifying of claims, cooperating in defense, allowing control of defense, providing necessary information, assisting with resolution, not settling without consent, maintaining records, and preserving evidence.

You will be responsible for all costs and expenses including investigation costs, defense expenses, settlement amounts, judgment payments, expert fees, court costs, reasonable attorney’s fees, and related expenses.

These obligations survive termination, continue after account closure, extend past relationship end, remain legally binding, and persist through changes.

25. Support and Functionality

All Site support requests must be directed to LifeRx.md through authorized channels:

Email: info@LifeRxtelemd.com
Address: 401 Cooper Landing Rd #C1, Cherry Hill, NJ 08002

Support is available 24 hours a day, 7 days a week and is staffed by live support personnel. Response times will be immediate for urgent matters and within 24 hours for non-urgent requests.

Support scope is limited to application support, Site functionality issues, account-related matters, technical difficulties, and access problems.

In managing support, we will acknowledge requests, track support tickets, prioritize issues, provide updates, document resolutions, and maintain support records.

We reserve the right to implement functionality changes without notice, including changing functionality, removing features, modifying interfaces, updating systems, altering capabilities, and revising operations. Platform modifications may include adding new features, discontinuing services, upgrading systems, implementing improvements, retiring outdated functions, and deploying updates.

Service levels encompass:

• 24/7 live support availability
• Immediate response for urgent matters
• Within 24-hour response for standard requests
• Priority handling of critical issues
• Escalation procedures for complex matters
• Continuous performance monitoring

We maintain comprehensive documentation including:

• Support guidelines
• User manuals
• FAQs
• Troubleshooting guides
• Knowledge base
• System updates

All records and documentation are retained for seven (7) years in accordance with our retention policy.

Users bear specific responsibilities, including providing accurate information, following support procedures, reporting issues promptly, cooperating with support staff, implementing recommended solutions, and maintaining current contact information.

Support explicitly excludes custom development, personal training, system modifications, third-party integrations, non-standard configurations, and external system support.

26. Modified Devices and Operating Systems Disclaimer

LifeRx.md explicitly disclaims all liability for devices or browsers that have undergone modifications, including but not limited to modified operating systems, unauthorized system changes, custom browser configurations, security bypass attempts, and unauthorized modifications that may affect website access or functionality. This liability exclusion extends to any resulting issues, which may include errors, unreliable operation, system crashes, data loss, security breaches, performance problems, functionality failures, connection issues, integration errors, and authentication failures.

Non-conforming devices encompass any devices that fail to meet manufacturer specifications, original configurations, standard operating systems, approved modifications, security requirements, and system integrity checks.

The use of modified devices operates entirely at the user’s sole risk, exclusive liability, own responsibility, and accepted peril, with no warranty coverage or support guarantee provided.

Modified devices may compromise system security, data protection, privacy safeguards, access controls, encryption functions, and authentication methods. Support for modified devices is subject to significant limitations, including limited support availability, no guaranteed functionality, restricted feature access, possible service denial, limited troubleshooting capabilities, and no performance assurance.

Users explicitly acknowledge and accept all associated risks, support limitations, potential malfunctions, possible data loss, security vulnerabilities, and performance degradation.

Users should maintain original device specifications, manufacturer settings, official operating systems, authorized updates, standard configurations, and supported versions. When seeking support, users must disclose device modifications, system alterations, custom configurations, non-standard settings, and modified environments.

No guarantees are provided regarding performance levels, reliability, availability, compatibility, functionality, or data integrity on modified devices.

27. Select Third Party Liability Exclusion

For purposes of these Terms, “Select Third Parties” include internet service providers, browser developers, payment processors, technology providers, third-party vendors, and their respective affiliates, suppliers, and licensors. It is important to understand that these Select Third Parties are not parties to these Terms, do not own the Site, are not responsible for the Site, have no Site obligations, make no Site warranties, and assume no Site liability.

LifeRx.md is solely responsible for platform liability claims, regulatory compliance, consumer protection, legal requirements, user complaints, Site functionality, and support services. As a user, you remain responsible for compliance with browser requirements, third-party terms, platform requirements, usage guidelines, and operating requirements.

SELECT THIRD PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES, BOTH EXPRESS AND IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY, QUIET ENJOYMENT, INFORMATION QUALITY, AND FITNESS FOR PURPOSE.

SELECT THIRD PARTIES ASSUME NO LIABILITY FOR ANY FORM OF DAMAGES, WHETHER DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL, REGARDLESS OF WHETHER SUCH DAMAGES ARISE FROM CONTRACT CLAIMS, TORT CLAIMS, NEGLIGENCE CLAIMS, OR ANY OTHER CAUSES OF ACTION.

The maximum liability of any Select Third Party shall not exceed $5.00 (five dollars) for all claims combined, regardless of the type of claim, cause of action, or form of damage. Users expressly waive all current and future claims, whether known or unknown, discovered or undiscovered, against Select Third Parties.

Select Third Parties are intended beneficiaries of these Terms and can enforce them directly. They maintain separate agreements and preserve existing terms, retaining their independent rights. These Terms do not modify other agreements, amend existing terms, or alter separate relationships and independent obligations with Select Third Parties.

Select Third Parties are not responsible for the investigation, defense, settlement, or discharge of any intellectual property infringement claims. Any existing agreements between you and Select Third Parties remain separate from and unmodified by these Terms.

28. Class Action Waiver and Individual Capacity Agreement

YOU AND LIFERX.MD AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

BY ACCEPTING THESE TERMS, YOU EXPRESSLY AGREE AND ACKNOWLEDGE THAT:

1. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER PROCEEDING IN WHICH ANY PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY;
2. ANY DISPUTES, CLAIMS, OR CONTROVERSIES MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING;
3. THE ARBITRATOR MAY NOT:
   • COMBINE OR CONSOLIDATE MORE THAN ONE PARTY’S CLAIMS WITHOUT ALL PARTIES’ WRITTEN CONSENT
   • OTHERWISE PRESIDE OVER ANY FORM OF A CLASS OR REPRESENTATIVE PROCEEDING
   • AWARD RELIEF TO, FOR, OR AGAINST ANYONE WHO IS NOT A PARTY TO THE ARBITRATION ON A CLASS OR REPRESENTATIVE BASIS
4. IF A COURT DECIDES THAT APPLICABLE LAW PRECLUDES ENFORCEMENT OF ANY OF THIS SECTION’S LIMITATIONS AS TO A PARTICULAR CLAIM FOR RELIEF, THEN THAT CLAIM (AND ONLY THAT CLAIM) MUST BE SEVERED FROM THE ARBITRATION AND MAY BE BROUGHT IN COURT. ALL OTHER CLAIMS MUST BE ARBITRATED.
5. IN ANY CASE IN WHICH (1) THE DISPUTE IS FILED AS A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION AND (2) THERE IS A FINAL JUDICIAL DETERMINATION THAT ALL OR PART OF THIS CLASS ACTION WAIVER IS UNENFORCEABLE, THE CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION TO THAT EXTENT MUST BE LITIGATED IN COURT, BUT THE PORTION OF THIS CLASS ACTION WAIVER THAT IS ENFORCEABLE SHALL BE ENFORCED IN ARBITRATION.

29. General Provisions, Revisions, and Modifications

LifeRx.md reserves the right to terminate Site access, including partial access, without cause or notice. We may restrict features and limit services at our discretion.

We may modify these Terms at any time and post changes immediately. For material changes, we will provide 30-day advance notice, while security changes will receive immediate notice. We maintain change logs and version history. We communicate changes through email notifications and Site announcements, using clear language with highlighted changes and impact explanations. Modifications to the Terms will become effective immediately upon publication.

During changes, users have a 30-day review period for material changes and the right to accept modifications. Users may discontinue use of the Site if they do not agree with the changes. We communicate changes through email notifications to your registered email address (info@LifeRxtelemd.com) and Site announcements, using clear language with highlighted changes and impact explanations.

Users must review Terms regularly, check for updates, monitor revisions, and maintain current contact information. Users have data management rights including export capabilities, transfer rights, deletion options, privacy controls, and access privileges.

If any Terms are found unenforceable, they will be limited to the minimum extent necessary or eliminated if required, with remaining Terms remaining valid and in full force and effect. Severability applies to these provisions.

These Terms constitute the entire agreement and supersede all prior agreements, covering the subject matter completely and representing our full understanding with all conditions. We maintain records of change acceptance, user notifications, communications, version documentation, and agreement archives.

For technical implementation, we provide testing periods, rollback procedures, emergency protocols, performance monitoring, and maintained service continuity. Our dispute resolution includes a specialized resolution process, direct communication channel, negotiation period, support access, and appeal process. 24/7 live support is available for any questions about changes or updates to these Terms.

In interpreting these Terms, “Include/Including” means without limitation, “Or” is not exclusive, and terms like “Herein/Hereof/Hereby/Hereto/Hereunder” refer to the entire Terms. Page-specific Terms may supersede these Terms, apply to designated pages, control specific features, and govern particular services.

Copyright Notice: © 2011 LifeRx.md, Inc. All rights reserved, all content protected.

Regarding trademarks, all Marks are property of LifeRx.md, third-party Marks are acknowledged, written consent is required for use, no unauthorized usage is permitted, and all rights are maintained.

30. Severability

If any provision of these Terms of Use is found to be invalid, void, or unenforceable by any court or arbitrator having competent jurisdiction, then:

• That provision shall be severed from these Terms
• The provision shall have no effect on the remaining provisions
• The remaining provisions shall continue in full force and effect
• The invalid or unenforceable provision shall be replaced by a valid and enforceable provision that comes closest to the intention underlying the invalid or unenforceable provision

This severability provision applies with special force to:

1. The Arbitration Agreement
2. The Class Action Waiver and Individual Capacity Agreement
3. Limitation of Liability provisions
4. Warranty Disclaimers

If any portion of the Class Action Waiver and Individual Capacity Agreement is found to be unenforceable or unlawful for any reason:

1. The unenforceable portion shall be severed from these Terms
2. Such severance shall have no impact on the remainder of the Class Action Waiver or the parties’ ability to compel arbitration of any remaining claims on an individual basis
3. To the extent that any claims must proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration
4. The parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration

Contact Information:

For General Inquiries:

LifeRx.md, Inc.
401 Cooper Landing Rd # C1
Cherry Hill, NJ 08002
Email: info@LifeRxtelemd.com

For Legal Notices:

LifeRx.md, Inc.
c/o A.Y. Strauss
290 West Mt. Pleasant Ave. #3260
Livingston, NJ 07039

24/7 Support Available